Privacy Policy

Effective date: 28 Augusgt 2026
Last updated: 28 Augusgt 2026

1. Introduction

Click Creek (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, contact us, request a quote, engage our services, or otherwise interact with our business.

By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Business Name: Click Creek
Website: https://clickcreek.com.au/
Email: hello@clickcreek.com.au
Phone: 0405 582 996
Business Address: Queensland, Australia

Click Creek provides digital services including website design, development, branding, SEO, WooCommerce services, and related digital marketing solutions.

3. What Personal Information We Collect

We may collect personal information that identifies you or could reasonably identify you, including:

Information you provide directly

 When you contact us, fill out a form, request a proposal, or work with us, we may collect:

Information collected automatically

When you visit our website, we may automatically collect:

Cookies and tracking data

We may collect information through cookies, analytics tools, pixels, and similar tracking technologies. This may include how you use our website, what pages you visit, and how you found us.

4. How We Collect Your Information

We collect personal information in several ways, including when you:

We may also receive information from third-party tools and platforms you use to engage with us.

5. Why We Collect Your Information

We collect and use your information to:

We may also receive information from third-party tools and platforms you use to engage with us.

6. Legal Basis for Processing

Where applicable, we process personal information because:

If your jurisdiction requires a specific legal basis for data processing, this section is intended to reflect those requirements.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve performance, understand user behaviour, and support advertising or remarketing.

These technologies may help us:

You can usually control or disable cookies through your browser settings. However, disabling cookies may affect how parts of the website function.

Types of cookies we may use

If you use a cookie banner or consent tool, add a line here stating that users can manage preferences through that tool.

8. Third-Party Services

We may use trusted third-party providers to operate our business and website. These providers may collect, process, or store information on our behalf.

These may include services such as:

Examples may include Google Analytics, Google Ads, Meta Pixel, Stripe, PayPal, Calendly, email marketing platforms, or web hosting providers, depending on the tools you use.

We are not responsible for the privacy practices of third-party websites or services you access through links on our website. You should review their privacy policies separately.

9. How We Share Personal Information

We do not sell personal information.

We may share your information:

We only share information where reasonably necessary for business, legal, or operational purposes.

10. International Data Transfers

Some of the third-party tools we use may store or process personal information outside your country or region.

By using our website or providing information to us, you understand that your information may be transferred to and processed in jurisdictions with different privacy laws.

Where possible, we take reasonable steps to work with providers that offer appropriate privacy and security protections.

11. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include:

However, no online platform or transmission method can be guaranteed to be completely secure. You provide information at your own risk.

12. Data Retention

We keep personal information only for as long as reasonably necessary to:

When information is no longer required, we take reasonable steps to delete, destroy, or de-identify it.

13. Access and Correction

You may request access to the personal information we hold about you. You may also request that we correct information that is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below. We may need to verify your identity before processing your request.

14. Marketing Communications

If you subscribe to updates or receive marketing emails from us, you can opt out at any time by:

Even if you opt out of marketing communications, we may still send important service-related or administrative messages where necessary.

15. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

16. Your Rights

Depending on your location, you may have rights relating to your personal information, including the right to:

These rights may vary depending on the laws that apply to you.

17. Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.

Contact Email: hello@clickcreek.com.au

If applicable under your local laws, you may also have the right to lodge a complaint with the relevant privacy or data protection authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal obligations, or data practices.

Any updates will be published on this page with a revised 28 August date.

19. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Click Creek
Website: https://clickcreek.com.au/
Email: hello@clickcreek.com.au
Phone: 0405 582 996
Business Address: Queensland, Australia