Effective date: 28 Augusgt 2026
Last updated: 28 Augusgt 2026
These Terms of Service (“Terms”) govern your access to and use of the Click Creek website and any services provided by Click Creek (“we”, “us”, “our”).
By accessing this website, submitting an enquiry, requesting a quote, purchasing services, or otherwise engaging with Click Creek, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
Business Name: Click Creek
Website: https://clickcreek.com.au/
Email: hello@clickcreek.com.au
Phone: 0405 582 996
Business Address: Queensland, Australia
Click Creek provides digital services, which may include website design, website development, WordPress services, WooCommerce development, SEO, branding, digital strategy, maintenance, and related creative or technical services.
You may use our website only for lawful purposes. You agree not to:
We may suspend, restrict, or terminate access to the website if we reasonably believe a user has breached these Terms.
Click Creek provides services as described on our website, in proposals, quotes, service agreements, project scopes, emails, or other written communications.
Each project or service engagement may include its own scope, pricing, timeline, deliverables, limitations, and conditions. If there is any inconsistency between these Terms and a signed proposal, statement of work, or service agreement, the project-specific agreement will prevail to the extent of that inconsistency.
Any quote or proposal we provide is based on the information available at the time it is prepared. Quotes are typically valid for the period stated in the quote or, if no period is stated, for a reasonable time.
Unless otherwise agreed in writing:
Work outside the agreed scope is considered a variation and may require a revised quote or written approval before commencement.
To allow us to deliver services effectively, you agree to provide, where relevant:
You are responsible for ensuring that any materials you supply to us are accurate, lawful, and properly licensed.
Project delays caused by missing content, delayed approvals, lack of access, or changing instructions may affect delivery times and may result in additional charges.
Fees for our services will be set out in a quote, proposal, invoice, or service agreement.
Unless otherwise agreed in writing:
If an invoice is overdue, we may:
All fees are stated in AUD unless otherwise specified.
If your service includes revisions, the number and type of revisions will be governed by the relevant quote or project scope.
A revision includes reasonable changes to existing agreed work. A revision does not include:
Once you approve a deliverable, milestone, design, or content item, further changes may be treated as additional work and billed separately.
Unless otherwise agreed in writing, all pre-existing intellectual property owned by Click Creek remains our property. This includes:
You retain ownership of intellectual property in materials you provide to us, such as logos, images, copy, product information, and brand assets. You grant us a non-exclusive right to use those materials as necessary to perform the services.
Subject to full payment of all fees, you will generally receive the rights to the final agreed deliverables specifically created for your project, except for:
Unless otherwise agreed in writing, we may display completed work, your business name, general project details, and public-facing deliverables in our portfolio, case studies, proposals, and marketing materials.
Our services may involve or rely on third-party products and services, such as:
We are not responsible for the performance, security, licensing terms, pricing changes, outages, policy changes, or future compatibility of third-party products or services.
You are responsible for maintaining active third-party subscriptions, licences, renewals, and account access unless we have expressly agreed to manage them for you.
You are responsible for reviewing and approving all final website content, including text, images, product details, pricing, policies, disclosures, and legal notices before publication.
Unless expressly agreed in writing, Click Creek does not provide legal, financial, tax, accessibility, or regulatory compliance advice. Any legal pages, disclaimers, policies, consent mechanisms, or compliance-related content we draft are provided as general templates only and should be reviewed by a qualified professional before use.
Where we provide SEO, marketing, content, or optimization services, we will use reasonable skill and care. However, you acknowledge that:
Any examples, projections, or case studies are illustrative only and do not constitute a promise of future performance.
If we provide hosting, maintenance, updates, or support services, those services will be governed by the applicable plan, proposal, or support agreement.
Unless specifically included, ongoing support does not automatically include:
Support turnaround times may vary depending on the nature and urgency of the request.
We are not responsible for delays caused by:
If a project is paused or abandoned for an extended period, we may:
Because many of our services involve time-based, creative, strategic, and technical work, fees paid for completed work are generally non-refundable.
If a project is cancelled after work has started:
If ongoing monthly services are cancelled, any required notice period in your proposal or agreement will apply.
We provide our services with reasonable care and skill. To the fullest extent permitted by law, all other warranties, representations, or guarantees not expressly stated in these Terms are excluded.
You acknowledge that websites, software, plugins, APIs, hosting environments, and third-party systems may contain bugs, change over time, or become incompatible due to updates outside our control.
We do not warrant that:
To the fullest extent permitted by law, Click Creek will not be liable for any indirect, incidental, special, punitive, or consequential loss or damage, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.
To the fullest extent permitted by law, our total liability arising out of or in connection with
the website or our services will be limited to the total fees paid by you to us for the specific services giving rise to the claim during the [insert period, e.g. 3 or 6 months] immediately before the event giving rise to liability.
Nothing in these Terms excludes any rights, guarantees, or remedies that cannot lawfully be excluded under applicable law.
You agree to indemnify and hold harmless Click Creek from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to:
We may suspend or terminate access to our website or services if:
You may also stop using our website or terminate services in accordance with any written agreement, subject to payment for work performed and any applicable notice periods.
Termination does not affect accrued rights, payment obligations, intellectual property protections, or any clauses that are intended to survive termination.
Your use of our website and services is also subject to our Privacy Policy.
By using our website or engaging our services, you acknowledge that we may collect and use personal information in accordance with that policy.
Our website may contain links to third-party websites or services for convenience only. We do not control and are not responsible for the content, accuracy, availability, or privacy practices of third-party websites.
Accessing third-party websites is at your own risk.
We may update these Terms from time to time. Any updated version will be published on this page with a revised 28 Augusg 2026 date.
Your continued use of the website or services after updated Terms are published may constitute acceptance of those changes.
These Terms are governed by the laws of Queensland, Australia unless otherwise required by applicable law.
Any disputes arising out of or in connection with these Terms will be subject to the courts of that jurisdiction, unless another forum is required by law
If you have any questions about these Terms of Service, please contact us:
Business Name: Click Creek
Website: https://clickcreek.com.au/
Email: hello@clickcreek.com.au
Phone: 0405 582 996
Business Address: Queensland, Australia
